FutioFutio

Pick-up football, sorted.

Last updated February 22, 2026

Privacy Policy

1. Introduction

Futio (“we”, “us”) runs a mobile-friendly web app at playfutio.com that helps people organize amateur football: rooms, matches, lineups, chat, and related features. This Privacy Policy explains what personal data we process, why we do it, and what choices you have.

By using Futio, you acknowledge this policy. If you do not agree, please do not use the service. We do not sell your personal data and we do not use an advertising platform to monetize your information.

2. Data we collect

We only collect data needed to run the product. This includes:

  • Account information. When you sign up (for example with email or Google), we process identifiers such as your email address, authentication data handled by our auth provider, and a unique user ID.
  • Profile data. Information you add to your profile—such as display name, skill rating, playing positions, optional bio, social or contact fields you choose to fill in, and avatar image if you upload one.
  • Match and room activity. Data you generate in the app: rooms you create or join, events (matches), registrations, waitlists, team assignments, lineups, organizer notes you add where the product allows, and similar operational records tied to your account.
  • Chat content. Messages and related metadata you send in room chat or match forums (for example text content and timestamps), so other members in the same room or match can see the conversation.
  • Technical and security data. Standard server and application logs may include IP address, device/browser type, approximate timestamps, and error information. Our hosting and infrastructure providers process some of this automatically to keep the site available and secure.

We do not require you to provide more profile detail than the product asks for; optional fields stay optional unless we clearly say otherwise.

3. How we use data

We use personal data to:

  • Create and secure your account and session.
  • Show your profile and activity to you and, where the product is designed for it, to other users (for example teammates, room members, or organizers).
  • Operate rooms, events, registrations, lineups, ratings, and chat as you use those features.
  • Send service-related emails when needed (for example account or security messages). If we send optional product emails, we will rely on applicable rules and your choices where required.
  • Maintain, secure, and improve Futio; troubleshoot issues; and comply with law or enforce our terms.

4. Legal basis (including GDPR)

Where the EU/UK GDPR applies, we rely on the following bases, depending on the activity:

  • Contract. Processing necessary to provide Futio under our Terms of Service—for example account creation, profiles, rooms, matches, and chat you choose to use.
  • Legitimate interests. For example securing the service, preventing abuse, improving reliability, and understanding aggregated usage—balanced against your rights.
  • Legal obligation. Where we must retain or disclose information to comply with law or valid requests from authorities.
  • Consent. Where we ask for it (for example certain optional communications or non-essential cookies if we add them). You may withdraw consent where applicable without affecting earlier processing that was lawful.

5. Data sharing

We share data in a limited way:

  • Other users. Content and profile elements are visible as the product intends (for example to members of a room or participants in a match).
  • Infrastructure providers. We use trusted processors to host and operate the app. Today this includes, in particular, Supabase (authentication, database, realtime, and related services) and our frontend hosting provider. They process data on our instructions and under contractual safeguards.
  • Email delivery. If we send email through a provider (for example transactional or product messages), that provider processes the minimum data needed to deliver the message.
  • Legal and safety. We may disclose information if required by law, or if we reasonably believe disclosure is necessary to protect rights, safety, or integrity of users or the service.

We do not sell personal data and we do not share it for cross-site behavioural advertising.

6. Data retention

We keep data only as long as needed for the purposes above. Account and profile data generally remain until you delete your account or ask us to delete it, subject to limited exceptions (for example backups, fraud prevention, or legal holds). Chat and activity history may be kept for as long as the room or related records exist in the product, unless we delete it earlier or you exercise your rights where applicable.

When data is no longer needed, we delete or anonymize it in line with our technical and operational practices.

7. Your rights

Depending on where you live, you may have rights to access, correct, delete, export, or restrict certain processing of your personal data, and to object to some processing. You may also have the right to lodge a complaint with a data protection authority.

To exercise rights, contact us using the details below. We may need to verify your identity before acting on a request.

8. Security

We use technical and organizational measures appropriate to the service—such as encryption in transit (HTTPS), access controls, and secure handling of credentials through our auth provider—to protect personal data. No online service is perfectly secure; we work to reduce risk and to respond if issues arise.

9. Children

Futio is not directed at children under 16. We do not knowingly collect personal data from anyone under 16. If you believe a child has provided us data, please contact us and we will take steps to delete it where appropriate.

10. International transfers

Our providers may process data in the EU, the UK, the US, or other countries. Where data is transferred from the EEA, UK, or Switzerland, we rely on appropriate safeguards (such as Standard Contractual Clauses or equivalent mechanisms) where required by law.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will adjust the “Last updated” date at the top of this page and, if changes are material, we will provide notice as required (for example in the app or by email).

12. Contact

Questions about this policy or your personal data? Contact us at privacy@playfutio.com. EU and UK users may also contact their local data protection authority.

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